NOTE: This was a real memo sent out by a computer company
to its employees in all seriousness. It went to all field engineers
about a computer peripheral problem. The author of this memo
was quite genuine. The word is that the engineers literally rolled
on the floor!
If a mouse fails to operate or should it perform erratically, it may
need a ball replacement. Mouse balls are now available as FRU (Field
Replacement Units). Because of the delicate nature of this procedure,
replacement of mouse balls should only be attempted by properly
trained personnel.
Before proceeding, determine the type of mouse balls by examining the
underside of the mouse. Domestic balls will be larger and harder than
foreign balls. Ball removal procedures differ depending upon the
manufacturer of the mouse. Foreign balls can be replaced using the
pop off method. Domestic balls are replaced by using the twist off
method.
Mouse balls are not usually static sensitive. However, excessive
handling can result in sudden discharge.
Upon completion of ball replacement, the mouse may be used
immediately.
It is recommended that each person have a pair of spare balls for
maintaining optimum customer satisfaction.
Any customer missing his balls should contact the local personnel in
charge of removing and replacing these necessary items. Please keep
in mind that a customer without properly working balls is an unhappy
customer.
Mouse Balls
Re: Mouse Balls
Originally posted by BlackHaze
Mouse balls are not usually static sensitive. However, excessive
handling can result in sudden discharge.
Upon completion of ball replacement, the mouse may be used
immediately.
It is recommended that each person have a pair of spare balls for
maintaining optimum customer satisfaction.
Any customer missing his balls should contact the local personnel in
charge of removing and replacing these necessary items. Please keep
in mind that a customer without properly working balls is an unhappy
customer. :lol: :lol: :lol:
Mouse balls are not usually static sensitive. However, excessive
handling can result in sudden discharge.
Upon completion of ball replacement, the mouse may be used
immediately.
It is recommended that each person have a pair of spare balls for
maintaining optimum customer satisfaction.
Any customer missing his balls should contact the local personnel in
charge of removing and replacing these necessary items. Please keep
in mind that a customer without properly working balls is an unhappy
customer. :lol: :lol: :lol:
Re: Mouse Balls
It is recommended that each person have a pair of spare balls for
maintaining optimum customer satisfaction.
Any customer missing his balls should contact the local personnel in
charge of removing and replacing these necessary items. Please keep
in mind that a customer without properly working balls is an unhappy
customer.
That was the funniest part of that whole damn thing.
maintaining optimum customer satisfaction.
Any customer missing his balls should contact the local personnel in
charge of removing and replacing these necessary items. Please keep
in mind that a customer without properly working balls is an unhappy
customer.
That was the funniest part of that whole damn thing.